Last updated: May 20, 2025

We aim to deliver your products swiftly and reliably within the UAE and selected countries.

1. Delivery Areas

  • UAE: Delivery to all Emirates.

  • International: Available upon prior coordination via email or phone.

2. Delivery Time

  • Within UAE: 1–4 business days after payment confirmation

  • Outside UAE: Varies by country and courier – please contact us

3. Shipping Fees

  • Calculated based on location and product type during checkout

  • Free delivery may be available during promotions

4. Address Accuracy

Ensure accurate delivery details to avoid delays or non-delivery. We are not responsible for incorrect address entries.

5. Tracking & Updates

  • We will contact you once your order is ready for delivery

  • Tracking may be provided if applicable

6. Receiving Orders

Please check the product upon delivery. Report any damage within 48 hours.

7. Contact Us

📧 Email: info@firstpromed.com
📞 Phone: +971 557 33 557 9